FAQ
- Can I pick up the rental at Narita Airport?
- Yes, if you ask beforehand. You can also pick up your rental at Haneda Airport or a hotel in Tokyo.
- What about the return location?
- You can return the vehicle to Narita Airport as well as Haneda Airport or a hotel in Tokyo.
- Please tell me about camping supplies and bedding.
- We loan them out. If we do not loan out an item, please prepare it on your own.
- Can I rent a vehicle with a driver?
- No, it would be against the law.
- About moving inside the car while driving.
- Please do not walk inside the car while driving. It is very dangerous.
- Please tell me about manners inside the vehicle.
- Shoes, smoking, and fires are all strictly prohibited (if the interior is left dirty, it will cost extra)
- Do you have child seats?
- We can arrange for them if you ask in advance.
- How much is the highway toll?
- It is the same as ordinary passenger vehicles.
- Do the campers have automatic transmissions?
- Yes, they have automatic transmissions.
- Can I use a multistory parking lot?
- No, you cannot enter a multistory parking lot. Absolutely do not attempt to enter one.
- Can you cook inside the vehicle?
- Simple cooking is possible, but fires are prohibited. (The curtains could catch on fire)
Furthermore, due to the battery, you cannot use appliances that require a lot of energy.
(For models that include a microwave, aim to use the microwave up to twice a day.) - What kinds of electronic appliances cannot be used?
- Electric kettles, electric water heaters, hot plates, hair dryers, and other large appliances that use a lot of energy. However, if you use an external power supply, you may use the above products.
- Please share the insurance costs.
- Insurance costs are a separate charge based on the number of days of your trip times the insurance fee (2,000 JPY).
- What are the risks of an accident?
- Insurance deductible amount (you pay 80,000 JPY)
Damages beyond insurance coverage (damaged interior, contamination, wreckage fees)
Non-operation charge (business compensation fee) - What about ETC (electronic toll collection) cards?
- We are considering loaning them.
- Can I drive on snowy roads, too?
- Since our vehicles are equipped with studless tires, it is possible to drive them on snowy roads. However, slipping is possible, so please use extreme caution while driving.